Shipping Policy:

We are committed to delivering your favourite home fragrance products quickly and safely. We offer standard and expedited shipping options, with all orders processed within 1-2 business days. Please allow up to 7 business days for delivery, depending on your chosen shipping method and destination. 

Free shipping - All orders over $99

Flat rate shipping of $9.95

Express shipping $19.95

Returns & Exchanges Policy:

Your satisfaction is our priority. If you’re not completely in love with your purchase, we offer a 14-day return policy from the date of receipt. Items must be unused and in their original packaging for a full refund or exchange.

To initiate a return or exchange, please contact our customer support team at hello@coastalcollectiveaustralia.com.au  with your order details.

Please note, shipping costs for returns are the responsibility of the customer unless the item is damaged or defective.